Meet and Greeters ready for a busy cruise season
The Mackenzie Wilson Partnership who was awarded the Orkney Islands Council tender for the Meet and Greet service, has just completed the final training with the Orkney team today and they are ready to welcome cruise ship passengers ashore this summer.
The Council funded initiative recognises the need to look after cruise passengers who are not going on tour just as much as those who are, and the team of 10 greeters will be on hand for every cruise ship to offer tourism infomation, shopping opportunites, shuttle bus co-ordination and any queries regarding Orkney that the passengers may have.
The team, who will operate in Stromness and Kirkwall, will be recognisable in smart black outfits with the Welcome Ashore logo and for the cooler days will be visible in bright orange hi-vis jackets with the Welcome Ashore logo as well.
This effort is seen as an important element of the overall cruise ship port call and will undoubtedly enhance the customer service ratings of Orkney as a cruise destination. There are now 75 cruise ships expected this year with approximately 30,000 passengers and 10,000 crew to look after.